AI Operating Partner
Most AI won't pay off. We build the part that does.
We find where AI actually earns its keep, build it into the tools your team already uses, and tune it as the business changes. One partner accountable for the result, not another tool for someone to babysit.
Run #142
tue 09:02 · trigger: invoice past due LiveOne framework. Find, Implement, Tune.
The framework is fixed; everything inside it is built around your business. A known process that flexes to fit you, with a deliverable you can hold at the end of each step.
Find where AI actually pays off.
We go into the operation, cut the AI noise down to what's real for your business, and rank every opportunity by payoff against effort, with a build-vs-buy call on each.
Three high-leverage opportunities or you don't pay.
Build it, ship it, into how you work.
We build the systems the map ranked and put them into production on the tools you already use, documented and owned by you from day one.
Run it, keep it working, refine.
We run what we built and keep it working as the tools and the business change, staying on as the AI function you're too small to hire.
Where is automation hiding in your week?
Check the ones that sound like your team. We won't ask for an email.
Five ways AI pays for itself.
Stop doing by hand what software should do.
The integration that should already exist, the report that should rebuild itself, the follow-up that should already be running. Shipped, on the tools you already use.
AgentsWork that runs itself, end to end.
Custom and productized AI agents that handle repeatable work and escalate only when a decision genuinely needs a human.
ConsultingKnow what to build before you spend.
A sharp written recommendation on the decision you can't easily undo.
See what you'd get Fractional CTOSenior AI judgment, on call.
The person you ask before you buy a tool or ship a change.
How it works TrainingTools your team still uses in month three.
We build the workflow around the tool, then make the habit stick.
How it sticksAll of it custom to your business, owned by you, no lock-in. See how we engage →
Most agencies sell what they already know how to build.
Most agencies push
- A 12-month contract before they understand the problem
- Their preferred engagement model, applied to every client
- Their toolset, whether it fits or not
- Vendor relationships designed to maximize their hours
What we ship
- A scoped engagement after we understand the problem
- The mix that actually fits: a project, ongoing support, training, an agent, or some combination
- Your current tools, or the ones your team should actually adopt
- A relationship that ends when it should, or continues when it should
We scope to your problem, which is why no two engagements look the same.
Hours back, errors gone, jobs caught.
Three real engagements, anonymized at our clients' request. Industry and team size are exact, and every number was measured after the system went live.
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Wholesale distributor60 peopleAutomated purchase-order intake and inventory sync between email and their ERP.5 hrs/day → ~30 minorder errors −80%
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Litigation firm20 attorneysAudited a contract-review assistant for hallucinated citations and missed clauses.7% fabricated cites → 0after guardrails
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HVAC & plumbing18 techs24/7 after-hours intake agent that qualifies and books emergency jobs.31 jobs capturedfirst month
Two problems we built a practice around.
Two focused offers, two specific buyers, each with its own page, playbook, and guarantee.
Never miss the call that signs.
Text-first AI that answers, qualifies, and routes every lead in under sixty seconds, around the clock. A lost call is a missed client.
For home service, med spa, dental, law, real estate
For lost calls AI Risk ManagementKnow exactly where AI exposes you.
Inventory every AI system, rank the exposure, and build the governance that passes a customer's security review. Built on NIST and ISO 42001.
For teams shipping or relying on AI
For AI you have to defendRecent lab notes.
2 published · more in the queueHow we ship an automation in 30 days.
A look inside our four-week delivery cadence, from discovery to launch, and the guardrails that keep production stable while we move fast.
Automation ROIThe 5 workflows every business should automate first.
Not every workflow deserves automation. Here are the five that consistently return more than they cost, usually within the first quarter.
AI WorkflowsWhy every AI tool gets shelved by month three.
The honest read on why ChatGPT, Copilot, and dozens of vertical AI tools fail to stick. Hint: it isn't the tool.
The questions everyone asks.
What does the call cost?
Nothing. It's a 60-minute working session, and you get a one-page recommendation in writing within one business day whether or not you hire us.
What do I need to prepare?
Bring the workflow that annoys you most. If nothing comes to mind, we'll find it together on the call.
Do you publish pricing?
No, because scope varies. You get a written estimate before any commitment, and the number doesn't move after you've agreed to it.
What if we're not a fit?
We'll tell you on the call. We turn down more prospects than we take, which is the only reason this works.
Worst case, you leave with a free plan.
Book a 60-minute working session on the workflow that eats your week. You get a one-page recommendation in writing within one business day, and an honest answer on whether it's even worth automating.
Book a discovery callPrefer to write it out first? Send the brief →
A free 60-minute working session, not a sales call · no ongoing commitment required